A simple explanation

VeriBureau connects every review to a real transaction. Before a customer can leave a review, the business generates a unique Proof Token — a cryptographic link that proves a real interaction took place.

The result is a review system where every entry is tied to a verified event. Businesses can demonstrate their quality with data that anyone can check independently.

A Proof Token is like a digital receipt. The business generates one for each transaction — from the dashboard with one click, or through the API automatically. The token is sent to the customer via email, QR code, or any preferred channel.

One token — one review. Without a valid token, no review can enter the system. This is not moderation after the fact. This is architecture by design.

When you leave a review, we ask for your email to send a one-time verification code. After verification, your email is immediately converted into a cryptographic hash — a one-way function that cannot be reversed.

We never store your actual email address. It does not exist in our system after verification. Read more in our privacy policy.

A first-time reviewer has less influence on a business score than someone who has contributed many verified reviews across the protocol. This is by design.

Your review weight grows with your history. The more you contribute, the more your voice matters. This creates a natural quality filter and rewards consistent, honest participation.

Every business has a Composite Business Score (CBS) from 0 to 100, computed automatically from all verified reviews — weighted by reviewer reputation, industry context, and recency. A recent review matters more than one from two years ago. A review from an experienced reviewer carries more weight than a first-time review.

Nobody — including the VeriBureau team — can manually adjust a Trust Score. The methodology is published on our methodology page.

VeriBureau verifies not just reviews, but businesses themselves. Each business earns verification badges through provable actions:

Certification cannot be purchased. It is earned through verifiable actions and recorded permanently in the audit chain.

Every event in VeriBureau — every review, every business response, every dispute — is recorded in a cryptographic chain. Each record contains a fingerprint of the previous record. If anyone altered or removed a past entry, the chain would break, and the change would be publicly detectable.

You can verify the integrity of the entire chain yourself at any time on the audit page.

If a business believes a review contains factual errors, they can file a dispute. The reviewer is notified and given time to respond. Both sides are heard. The outcome is recorded in the immutable audit chain.

A dispute does not remove a review. Reviews are permanent. A dispute adds context and resolution to the record.

VeriBureau supports 27 industries, each with calibrated scoring. A restaurant review from last month is more relevant than one from two years ago. A construction review from two years ago may still be highly relevant. The protocol adjusts for these differences automatically.

Each industry also has specific review metrics — a telecommunications company might be rated on reliability and support quality, while a hotel is rated on cleanliness and service.View all industries.